At AceBookPublishing, safeguarding our customers’ information is our highest priority at AceBookPublishing. Although we collect data from users, it is solely utilized to enhance our service quality. We fully acknowledge our responsibility to protect and manage customer information with care. We DO NOT rent, sell, or share any personal information provided by our users online.
This policy explains how we collect personal data from our customers, the reasons behind the collection, and how that data is used. It also outlines the options you have regarding how your information is gathered and managed.
AceBookPublishing collects information such as the customer’s full name, email address, mailing address, and phone number. This data is provided by customers when placing orders or saving their information with us. Additionally, we may use email addresses or mailing details obtained through our communication channels, like the Contact Us form, to respond to inquiries and feedback.
We also maintain records of items that have previously interested our customers, along with their online purchase history.
The information gathered is applied in various ways to improve our services. We use the data provided by customers to process their orders efficiently. Additionally, order confirmations are sent via email, and our customer support team may contact clients through phone, mailing address, or email if further details about the order are required.
Customers may also receive updates regarding our website and services, including newsletters and information about special offers. Furthermore, we analyze your preferences and purchase history to enhance our website design and overall shopping experience.
If you no longer wish to receive our newsletter or promotional messages, you can unsubscribe by following the instructions included in each email or by contacting us directly via email or by calling +1 (562) 7520 207.
Our website contains social media tools such as the Facebook Like button and widgets like the Share button or interactive apps embedded on our pages. These tools may collect your IP address, track which pages you visit on our site, and place cookies to ensure proper functionality. Social media tools and widgets are hosted either by third-party providers or directly on our site. Your interactions with these features are governed by the privacy policies of the respective service providers.
Personal information will never be shared with external parties unless explicitly agreed upon in writing. Under no conditions do we release personal details to outside entities.
We partner with credit card processors to handle payment transactions. These providers do not retain, distribute, or use your personally identifiable information for any other reasons. Additionally, we utilize ZopimChat to offer live customer support on our site. These service providers are authorized to access your personal data solely to perform their contracted services for us.
Customer information is safeguarded during transfer through the use of Secure Sockets Layer (SSL) technology, which encrypts the details provided by the user.
We follow widely recognized industry standards to protect personal information submitted to us, both while it is being transmitted and after it is received. However, no method of internet transmission or electronic storage is entirely foolproof. Therefore, although we strive to employ commercially reasonable measures to protect your personal data, we cannot guarantee absolute security.
Users can log into their registered accounts through our homepage. Once logged in, they gain access to their previous records and all information they have submitted on the platform. Users can update their details anytime by navigating to the “My Account” section after signing in.
To request account cancellation or deletion of personal information, users must send an email. This will prevent further communication related to any online orders placed through the website.
We retain your information as long as your account remains active or as necessary to provide our services. Please contact us if you wish to deactivate your account or request that we stop using your data for service delivery. We will keep and use your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies are small alphanumeric files sent to users’ devices via their web browsers. These files enable our systems to recognize the user’s browser and save items placed in their shopping cart during browsing sessions.
Most browsers have a Help section explaining how to block new cookies, receive alerts when a cookie is received, or disable cookies entirely. However, cookies allow you to fully benefit from the features on our website, and we generally recommend that users allow cookies to be accepted.
Additionally, we track your IP address to troubleshoot server issues and manage our website effectively. Your IP address also helps gather general demographic information such as your geographic location and internet service provider. We may also collect aggregated data on user activity on the website, including browsing patterns and search queries. Importantly, IP addresses and log data are never linked to any Personally Identifiable Information (PII).
Furthermore, we record browser types, access times, referral URLs, and pages visited during your time on the site. As stated in this Privacy Policy, this information is not shared with third parties except in aggregated, non-identifiable form.
The use of cookies by our partners, affiliates, tracking service providers, and vendors is not covered by our privacy statement. We have no control over or access to these cookies. These third parties utilize session ID cookies to facilitate easier navigation of our site for you.
We employ a technology known as invisible images (also called Web Beacons or Web Bugs) to help us manage the content on our website more effectively by showing which parts are most engaging. These invisible images are tiny graphics with a unique identifier, functioning similarly to cookies, used to monitor users’ activity on the web. Unlike cookies, which are saved on a user’s device, invisible images are discreetly embedded within web pages and are roughly the size of the period at the end of this sentence. The information gathered through invisible images is not linked to any personally identifiable user details.
With your permission, we may display your testimonial along with your name. If you wish to have your testimonial removed, please contact us.
Our website contains links to other websites that may have different privacy policies than ours. If you provide personal information to these sites, that information will be governed by their own privacy policies. We encourage you to carefully review the privacy policy of any external website you visit.
If we decide to modify our privacy policy, these updates will be posted within this privacy statement, on our homepage, and in any other locations we find appropriate so that you remain informed about the types of information we collect, how it is used, and under what circumstances, if any, it may be shared. We reserve the right to update this privacy statement at any time, so we encourage you to review it regularly. Should we make significant changes to this policy, we will notify you here, via email, or through a notice displayed on our homepage prior to the changes taking effect.
We reserve the right to disclose your personally identifiable information when required by law or if we believe such disclosure is necessary to protect our rights, comply with legal processes, court orders, or legal demands served on our website.
If you have any questions regarding our Privacy Policy or how we handle your information, please reach out to us by calling our toll-free number at +1 (562) 7520 207 or by emailing info@acebookpublishing.com
Thank you for choosing AceBookPublishing. The team is committed to your achievements, offering outstanding services to turn your eBook writing dreams into reality. Connect with us now.
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